Positive, The breakfast choices were great, especially the scrambled eggs and potatoes. I loved the unique waffle flavors and the separate entrance made things convenient. The staff was super helpful and ensured we had everything we needed. Enjoyed my stay overall! 😊

The staff did a commendable job compensating for issues, ensuring our concerns were addressed promptly. The proximity to shopping and dining options was advantageous, making it easy to grab a quick meal. However, the room we stayed in had some shortcomings, including a shower that didn’t work properly, and an unclean front desk area diminished the initial warm welcome. Breakfast fell flat in terms of variety and quality, which was disappointing.

Despite some housekeeping and maintenance issues, the welcoming staff offered great service and displayed professionalism when addressing our concerns. The breakfast selection included enjoyable classic American dishes, and the room's decor maintained a clean, comfortable atmosphere, highlighted by useful amenities like towel hooks. However, some facilities, like the ice machine, were not functional and diminished the experience.

Consider asking about the complimentary cookies at check-in. they are an excellent treat to enjoy after a long day.

Halls noisy during morning. Bath water drained slow. One operating elevator. only one washcloth in room.

Room was nice, but the wifi was down during my stay.

Why I’m torn on this

Quiet, restful night’s sleep. Friendly, helpful staff made our family feel welcome immediately.

We encountered cleanliness issues in the room and limited breakfast choices, leaving us frustrated.

I had a wonderful stay at Hampton Inn Philadelphia/Mt. Laurel. The atmosphere was warm and welcoming, and I particularly enjoyed the cleanliness of my room. The staff were friendly and provided excellent service. Breakfast was satisfying with hot options.

None

great access to parks and shopping for weekend adventures

during my stay, I loved how close the hotel was to both Laurel Acres Park and The Promenade at Sagemore, each offering different yet enjoyable experiences for a walking enthusiast like me.

- Convenient wedding arrangements
- Great staff support
- Special treats

- Bathtub cleanliness issues
- Inconsistent internet service

I really enjoyed the comfy bed and the relaxing outdoor swimming pool, which were perfect after a long day. Plus, the leisure room offered a nice spot to unwind with some friends. Just a heads up, the wifi could be a bit spotty at times, but it didn’t ruin my stay! 🙂

The place was clean and spacious, and our room was just right for my family, including my father. The breakfast in the morning was tasty, perfect to start our busy days.

My kids wished there were more kid-friendly activities at the hotel.

I really appreciated how they took the time to return my lost item after I left. I enjoyed some relaxing moments by the outdoor swimming pool and the leisure room, which were nice touches. Just a heads up, the breakfast options could have had a bit more variety, but overall, it was a pleasant stay! 😊

Amazing hotel with free Wi-Fi, a fitness center, and a seasonal outdoor pool. I still remember how the staff aided me in returning my forgotten jewelry. I recommend enjoying the welcome drink at check-in! I'm coming back for a business trip.

It was just an optimal selection for a quick weekend visit in Mount Laurel with attractive and competitive value for money. The check-in was straightforward, and the room was clean and well-maintained. Bring earplugs if you're a light sleeper due to some noise from the hallways in the morning.